Four Factors That Make Us Great

First and foremost, our team must have crystal, clear communication. It’s vitally important that the moment you reach us for the first meetings and plans for your home, you understand how our process works. We hear and see stories all the time about people who hire a custom home builder in the Phoenix Metro area to construct their homes. The client often needed to call several contractors to find one that answers the phone. For scheduling appointments, contractors give out windows of time that make the client inconveniently plan their lives to accommodate. It’s even worse when the custom home builder doesn’t even show up for the scheduled time.

Oftentimes, the contractor does give you a good first impression. You like him so then you want their team to create plans and layouts for your custom home. The only problem is the turnaround time is not quick. In fact, it could be a month down the road and you’ll need to call the builder to follow up on the process with your home! There is no reason at all that you should be following up with your custom home builder. This needs to be the responsibility of the person you hired to do the job for you.

With Platinum Home Builders, we give you the guarantee that during the beginning stages and throughout the construction process, you will on a weekly basis, receive updates on what we’re doing. It’s often a fact that our team will set the pace of your project instead of you setting it for us. These weekly calls will not only consist of what our team is currently doing, but we will inform and educate you on the next steps. We find that clients who are educated about our processes enjoy working with us more. They are more understanding of how we go about our business and it also gives them ample opportunity to throw changes and curveballs into the building process.

We are happy to answer any questions and have you visit the job site in order to check for yourself the progress our team makes. It’s in our best interest to ensure that you are fully and consistently aware of the activities that you hired us for.